Call anytime, year-round with any benefits issues or questions.
Concierge Available
9am-9pm EST Monday-Friday
Learn all you need to know about your benefits and get support, all in one place.
Questions about medical claims, reimbursements, accumulations, etc.?
Check out our member portal
Benefits Concierge Phone Number
Benefits Concierge E-mail
You will receive a prompt response to any call or email between 9am-9pm EST Mon-Fri.
AmeriLux benefits concierge is a member support service in partnership with BenEngage. All employees with an AmeriLux Health Plan will have access to this Benefits Concierge service throughout the year for any benefits-related question or concern.
Full Advocacy
With a personalized health plan card and ongoing plan advocacy, you can enroll with confidence.
Dedicated Support
You can email or call your Benefits Concierge to discuss any health benefits issue.
Education year round
Email messages covering insurance guidance, bills, medications, benefits, and resources.

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